Jordan Customs Objectives

    National Objectives:

  • 1. Develop a prosperous Jordanian Economy that is open to regional and international markets.
  • 2. Reinforce the government administration toward s becoming financially stable, transparent and accountable.
  • 3. Provide the Treasury with local revenues.

  • Sectorial Goals that the Department contributes to achieve:

  • 1. Provide appropriate environment for businesses and investments in order to enhance competitiveness of the national economy.
  • 2. Reinforce the financial stability of the public budget and improve the level of financial management.

  • Strategic Objectives:

  • Increase customs revenues
  • Increase the satisfaction of the Department’s partners and stakeholders
  • Increase the local community initiatives
  • Increase the effectiveness of Anti-smuggling operations and curtail illicit trade activities
  • Increase seizures of hazardous materials and environmentally harmful goods
  • Reduce time release of goods

  • The core values ​​of customs

    Integrity Abstaining from any conduct that would violate public job ethics so as to serve personal interests.
    Transparency Clarity in performance and disclosure of decisions for the benefit of work and customers.
    Justice Impartial treatment and making balanced, logical and unbiased decisions.
    Discipline Obligations to abide by the duties and responsibilities required on the basis of the legislation governing this affair.
    Innovation Providing innovative ideas that contribute to the development of work and problem solving.
    Professionalism Carrying out duties and tasks with highest degree of efficiency and proficiency.
    Team-work spirit Embodying the principle of cooperation and joint efforts between staff members on the one hand, and between the Department and its partners and service recipients on the other hand, to serve the public interest.