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FAQ

What is the percentage of stamp fees and the percentage of university fees that are charged to the award forwarding decision?

Stamps (0.006) University (0.001)



What is the subscription fee for Customs clearance training of managers and beginners?

 for managers 100 JDs 2 - for beginners 70 JDs



What are the fees for the power of attorney for the employees of the clearance companies?

10 JDs and 550 Fils



What is the cost of extracting the data sheet from the statistical information section?

One dinar For one year,  2 JDs for two years. For more than two years the fee is five JDs



If the invoice and certificate of origin are authenticated by a country other than the country where the invoice and goods were originated, how can the owner recover his trust?

In this case, the importer shall present a certificate from the parent company stating that it has branches in other countries specified in the certificate that has to be duly certified by the Chamber of Commerce and the Jordanian Embassy, if any.



How do cities with embassies or consulates or diplomatic representation be identified for ratification purposes?

This is done through booklets and pamphlets issued and provided by the Ministry of Foreign Affairs. We, in turn, answer inquirers according to the information available to us.



How is the trust for customs declaration document is collected and at what rate?

1% of the value of the invoice attached to the customs declaration after the equalization price shall be collected, such that it shall be 1/2% of the invoice and 1/2% of the certificate of origin. If the invoice includes the certificate of origin, it would suffice to only validate the invoice.



Is certification from the embassy or consulate or any diplomatic representation dependant on the distance from the city from which the goods were exported?

The distance has nothing to do with consular certification, but it must be certified by the embassy or the consulate in case of its presence in the city from which the goods were exported. Otherwise, the Chamber of Commerce shall only ratify it.



How long is period required for goods owner to be able to recover the trust?

The duration of documents trust shall be 60 days from the date of payment of the financial receipt until the date of the closing of the documents for the purposes of the trust refund  from the General Court provided that the payment date shall be within such period



Do you accept public guarantees directly from the stakeholders?

It is permissible to accept general bank guarantees that guarantee customs duties, other fees and taxes, and general sales tax which may result from transit , re-export and transfer declarations directly by the owners of goods, provided that one Dinar of the guarantee guarantees one dinar of the fees and other taxes. Such guarantee shall be circulated to customs centers



How are customs transaction records paid?

The customs transactions (refund of fees and taxes to the general guarantee) shall be paid at the exit center directly according to the direct payment mechanism. The exit center shall letter of  payment within the center. It shall be signed by the manager or one of his assistants. One copy of the letter is kept in the center for future follow-up without having to send a copy to the entrance center.



What are the procedures in some Compulsory conditions (the end of the guarantee balance / expiry date)?

This is explained by the Guarantees Officer at the center where the transaction was arranged. The person concerned shall submit a request requesting the removal of the contents of the customs transaction from the Center by a personal undertaking or by a certified check. The call submitted by the person concerned is referred to the director of the center for approval. (Administrative Decision) Some cases are referred to the Department for decision by the Director General.



What is the mechanism for adjusting fee differentials for a transaction that has been completed and has been reimbursed?

verify the real fees for the customs declaration. ? Go to the maintenance list in the system of central guarantees and then special missions. Access the Edit post report Transaction menu. Adjust fees according to the customs declaration. This is done automatically..



What are the procedures for changing a bank guarantee to another bank?

Bring the necessary amendment from the new bank (the bank itself) which shall contain the following: - Same guaranty purpose provided to the previous guarantee, same value and the same guaranteed without any modification. (This guarantee shall replace the guarantee No. (…....) issued by the bank (…....) and shall bear all the obligations arising therefrom from the date of issue thereof. Enter the new guarantee to the central guarantee system. Cancel old guarantee.



What are the procedures for modifying a guaranteed name with respect to bank guarantees?

Amend name of the guaranteed, bring a letter from the sponsor bank (banks). The letter shall include the following: -the new name(The new name bears all obligations born by the old name from the date they were issued) amend name  on the Central Guarantee System and address the bank (banks) via an official letter to confirm amendment of the name and all guarantees with the new name



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